Refund and Cancellation Policy

Last updated 15 November 2026

7-day money-back guarantee

If your plan does not suit you, write to care@fitovela.com within 7 days of buying and we refund the full amount. You do not need to give a reason.

How to ask

• Email care@fitovela.com from the address you used to buy, or tell us the mobile number on the order.
• We confirm within 2 working days.
• The refund goes back to the way you paid. It usually reaches you within 5 to 7 working days of our confirmation, depending on your bank.

After 7 days

After 7 days a plan is not refundable, because the whole plan is delivered to you at once. If something went wrong on our side, for example you were charged twice or your plan never opened, write to us at any time and we will put it right.

Cancellation

Every plan is a one-time payment. Nothing renews, so there is nothing to cancel.

Delivery

Your plan is digital. It opens on screen as soon as your payment succeeds and a link is sent to your email address. Nothing is shipped.